Digital Sales Executive

Job Title

Digital Sales Executive

Job Scope

The Digital Sales Executive is accountable for growing the e-commerce business by improving the customer experience and maintaining the digital platform through conducting data analysis and managing relationships with business partner.

Main Duties and Responsibilities

• Manage the e-commerce portal content, by planning and adding new categories/products, product data, recommending upsell/cross-sell opportunities and promotions to store;
• Monitor, report and coordinate with the online team;
• Execute the online promotion planned with vendors, marketing and sales teams to ensure optimal efficiency;
• Track the e-commerce platform performance and client feedback and report the business outcome of data-driven insights;
• Manage leads and support existing/new client accounts on e-commerce;
• Cooperate with other teams on the execution of brand, marketing and e-commerce activities;
• Prepare insight reports according to team lead;
• Provide support for incoming inquiries;
• Ensure optimal status of orders, keeping sales orders up to date;
• Provide services and up and cross-sell products to Customers.

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Education

Bachelor’s degree in Business Administration, Sales & Marketing or any other related field

Experience

At least 2 years of relevant experience

Competencies

Skills