Senior Channel Manager
Tunis, TN
Job Title
Senior Channel Manager
Job Scope
The Senior Channel Manager is accountable for managing the channel team and promoting the company and its respective products through well-defined channel management strategies and sound partnerships with existing/potential customers. S/He leads the optimization of sales volumes and champions marketing programs and activities in line with the Business Unit Manager.
Main Duties and Responsibilities
Technical and Operations
- Prepare and implement the channel strategies and roadmap of the assigned product portfolio.
- Develop and deliver accurate sales forecasts and targets in line with business objectives
- Lead the vendors’ relations in alignment with the company’s management and strategy
- Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities
- Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
- Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential customers
- Oversee the entire sales cycle from quotation to collection
- Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly
- Ensure a proper storage, tracking and control of inventory through an accurate stock management system
- Generate sales for the entire product line in terms of long-term revenue and profitability
- Secure the highest level of engagement and support to Channel partners and respond to issues and/or queries in order to efficiently meet customers’ needs
- Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
- Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization
- Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiencyand standardization
Position Requirements
Education
Bachelor’s degree in Business, Sales & Marketing, Engineering or any other related field
Experience
At least 7 years of relevant experience
Must have an experience in managing channel sales for Enterprise Hardware and software solutions.