Retail Sales Executive

Job Title

Retail Sales Executive

Job Scope

The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets.

Main Duties and Responsibilities

• Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs
• Establish solid relationships with customers, cross/upsell and deliver excellent product awareness
• Ensure the shop is kept clean and tidy at all times
• Maintain an awareness of all products, promotions, advertisements and new releases
• Ensure proper display and visual merchandising standards according to communicated guidelines at all times
• Assist in processing and replenishing merchandise and participate in the receipt of stocks
• Recognize security risks and thefts and handle situations as fast and professionally as possible
• Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention
• Complete necessary trainings, enroll to training portals and maintain the latest certificates
• Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards.

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What you will bring:

• Friendly and customer-oriented attitude with excellent communication skills.
• Strong interpersonal and relationship-building abilities.
• Passion for the latest technology, computers, and IT equipment.
• Motivation for continuous learning and self-development, applying knowledge to improve sales results.
• Strong analytical and problem-solving skills with a solution-focused mindset.
• Good organizational skills, ability to learn quickly, and adapt to change.
• Team spirit, initiative, enthusiasm, and a positive mindset
• Very good spoken and written English with effective conversational skills.

What we offer

Meal allowance paid monthly 1970 MKD NET

Employee discount 

Education

High School Diploma or a Bachelor’s/Technical degree.

Experience

No previous experience needed.

Competencies

Skills