Pre-Sales Engineer

Job Title

Pre-Sales Engineer

Job Scope

The Pre-Sales Engineer is accountable for advising and coordinating with the Sales team on all technical issues related but not limited to account penetration strategies, pre-sales implementations, solution design and training. S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives.

Main Duties and Responsibilities

• Act as a subject matter expert in technical/solutions design of the assigned products/services portfolio
• Work with the Sales team to develop and implement specific account penetration strategies and achieve set targets
• Create specific accounts for product(s), service(s) and sales plans pertaining to the company products/services
• Collaborate with the Sales team in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, presentation of solution proposals and high-level designs and demonstrations
• Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a pre-sales and implementation perspective
• Build sound relationships with partners and customers in support of sales objectives;
• Lead technical sales calls
• Manage adoption, integration and value generation of offered products/services within the customer/partner business and related IT infrastructure
• Complete required pre-sales documentations in a quick and accurate manner
• Develop content, train and support partners and customers
• Will be responsible to manage post-sales project designing, technical implementation of the assigned solutions (Forcepoint, TrendMicro, Symantec)
• Respond to after-hours support queries during assigned rotations and escalate issues if needed
• Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization.

Position Requirements

• Deep understanding of IT protocols
• Strong technical knowledge of IT solutions (cyber security, infrastructure, networking, software and cloud)
• Vendor technical certifications (preferred Forcepoint, TrendMicro, Symantec)
• Hands-on experience for technologies but not limited to Endpoint security, DLP, Proxy, Firewall, Email Security, NDR, XDR, SASE
• Proficient in MS Office applications

Education

Bachelor’s degree in Computer Engineering, Computer Science or any other related field.

Experience

At least 3 years of relevant experience in Cyber Security solutions

#LI-RB1