Retail Sales Executive
Prague, CZ
Job Title
Retail Sales Executive
About iSTYLE
Do you want to be part of a team that shares your passion for Apple products and technology? We have a great opportunity for you! 🚀
We are iSTYLE, the largest premium Apple partner in the region, and proudly operate 12 stores full of innovation and technological enthusiasm. We are proud of our high level of customer service and work as a team to keep pushing forward.
We would like you to join us as an Apple Sales Representative and bring your energy and love for the brand to our team!
#LI-KI1
Job Scope
The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets.
Main Duties and Responsibilities
- Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs
- Establish solid relationships with customers, cross/upsell and deliver excellent product awareness
- Ensure the shop is kept clean and tidy at all times
- Maintain an awareness of all products, promotions, advertisements and new releases
- Ensure proper display and visual merchandising standards according to communicated guidelines at all times
- Assist in processing and replenishing merchandise and participate in the receipt of stocks
- Recognize security risks and thefts and handle situations as fast and professionally as possible
- Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention
- Complete necessary trainings, enroll to training portals and maintain the latest certificates
- Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards.
Position Requirements
- Enthusiasm for Apple products
- Great communication skills and premium customer service
- Ability to learn and adapt to new technologies quickly
- Responsibility and diligence
- Desire to continuously improve and achieve success
- Being an excellent team player
- Advanced level of Czech language knowledge
- Time flexibility and foreign languages would be an advantage
Education
High School Diploma or a Bachelor’s/Technical degree.
Experience
No previous experience needed.
What We Offer
- Multisport card
- Meal vouchers
- Workshops
- Team buildings
- Psychological support
- Great exposure and a wonderful place to develop your career