Sales Operations Specialist
Nicosia, CY
Job Title
Sales Operations Executive
Job Scope
The Sales Operations Executive is accountable for coordinating opportunities on forecasting tools, align data on new or renewal proposals and ascertain ease of closure and forecasting.
Main Duties and Responsibilities
- Support in Sales quoting and provisioning including pricing and Business Unit approvals for exceptions
- Align on renewal pipeline visibility while tracking attainment rate
- Coordinate the team’s forecast across all required tools
- Maintain and update sales and customer records
- Expedite orders through internal liaison
- Direct sales and technical feedback to relevant departments
- Support the sales department with other administrative tasks, if requested
Position Requirements
Education
Bachelor’s degree in Business Administration or any other related field
Experience
4+ years of experience in Sales Operations, preferably within the IT or technology industry.
Previous experience in the software industry is mandatory.
Maintain CRM and ERP data accuracy, ensuring high data quality and reconciliation.
Track sales activities, renewals, pipeline, and performance metrics, and generate accurate reports.
Support the sales team and channel partners with operational assistance, training, and product/process education.
Ensure accurate maintenance of customer, partner, and sales records across CRM and ERP systems.
Monitor and improve data integrity to support forecasting, reporting, and business decision-making.
Collaborate with Sales, Finance, and other internal teams to ensure smooth operational processes.
Assist in sales planning, reporting, and operational execution to drive business efficiency.
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