Sales Engineer

Job Title

Sales Engineer

Job Scope

As a Symantec Senior Presales Engineer you will be interacting externally with customers with a multitude of different requirements. Internally you will work with specific Account Manager and colleagues across the business from sales people to delivery experts to highly skilled engineers and your peers. Your creativity coupled with your active listening and analytical skills will be key to positioning and selling the best solutions to provide desired business outcomes and maximum value for our customers.

You will also be working on solving complex customer business requirements and large outcome driven transformations design and recommendations. You will be expected to use your problem-solving and technical capabilities in creating outcomes driven based on multi dimensional solutions and long-term digital transformation roadmaps.

Main Duties and Responsibilities

• Articulate the overall Information Security value proposition, integration potential, vision, and strategy to customers and partners
• Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of Symantec Security Solutions.
• Act as a trusted advisor to develop a cyber security strategy based on customer requirements.
• Differentiate and position Symantec technical product features, functions and best practices via presentations, demonstrations, proof of concept, and health checks to influence customer purchase and renewal decisions.
• Collaboratively develop and articulate an end-to-end solution, inclusive of consulting, professional services, and implementation design.
• Drive customer success by partnering with internal and external stake-holders including sales, product management, support, and partners.
• Consult with customers on product performance inclusive of sizing, tuning and configuration, and recommend solution best practices.
• Provide technical assistance to aid in closing complex and competitive opportunities by acting as the customer technical advisor, using industry and competitive knowledge and technical skills.
• Deliver product and technology briefings.
• Assist in the development of technical responses to RFIs and RFPs.
• Assist in enabling sales teams on specific value propositions, competitive differentiation and best practices to help them position Symantec solutions.
• Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization.

Position Requirements

Education

Bachelor’s degree in Computer Engineering, Computer Science or any other related field.

Experience

At least 3 years of relevant experience as presales engineer within cyber security domain. 

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