Planning Officer

Job Title

Planning Officer

Job Scope

The Planning Officer is accountable for developing forecast models associated with customers and products while incorporating market and internal data to predict demands and optimize the flow of inventory. S/He works closely with the sales, marketing, logistics and other internal stakeholders to align forecasts and process customer orders accordingly

Main Duties and Responsibilities

• Analyze the market, forecast product demands, set sales and supply plans by country of operation
• Control and manage supply and inventory at all levels
• Provide the supply chain team with relevant reports and data for planning related activities and meeting customers’ demands
• Coordinate, on a regular basis, with the sales and marketing departments seeking demand drivers and generating updated data assumptions
• Review and evaluate forecast results, inventory and sales performance and report periodic metrics to concerned
• Manage and process customers’ order in accordance with forecasted demands
• Fulfill orders once released from credit
• Update customers and internal stakeholders on order backlogs and information
• Work with logistics, sales and credit teams to ensure order fulfilment in a timely manner
• Handle customer complaints in coordination with concerned departments
• Manage CRM system, tools and processes and optimize workflows to increase effectiveness

Position Requirements

Education

Bachelor’s degree in Business Administration, Economics or any other related field

Experience

0-2 years of relevant experience 

#LI-LM1