Lead Specialist - Planning

Job Title

Lead Specialist - Planning

Job Scope

The Lead Specialist - Planning is accountable for enabling sales through the development and alignment of the operational plan with the sales strategy driving optimization and improving systems and tools in place. S/He coordinates regularly with internal stakeholders to develop forecast models associated with customers and products while incorporating market and internal data to predict demands and optimize the flow of inventory.

Main Duties and Responsibilities

• Identify and analyze market and internal related data and assumptions predicting future sales trends and developing product demands;
• Create forecast models, set sales and supply plans to all operational countries in the Middle East;
• Identify business opportunities and risks, market trends and propose initiatives;
• Coordinate with the vendor for demand and supply plans;
• Partner and follow up with sales, marketing, logistics and finance departments to facilitate a collaborative planning process landing strategic plans and daily operations effectively;
• Align sales and operational strategies with internal stakeholders to facilitate monthly demand forecast aggregation, including consensus between functions and stakeholders;
• Work closely with partners to understand their needs and plans and ensure satisfaction;
• Control and manage supply and inventory at all levels;
• Optimize operational processes, on a regular basis, to guarantee consistent business flow;
• Manage sales pipeline for near or long-term opportunities;
• Review and evaluate forecast results, inventory and sales performance and report periodic metrics to concerned; 
• Manage partner orders and procurement function including flag missing, excess and ageing orders; 
• Fulfill orders once released from credit;
• Update customers and internal stakeholders on order backlogs and information;
• Work with logistics, sales and credit teams to ensure order fulfilment in a timely manner;
• Handle customer complaints in coordination with concerned departments;
• Develop and manage CRM system, tools and processes to increase effectiveness.
• Lead a team of demand planners and admins.

Position Requirements

Education

Bachelor’s degree in Supply chain, Industrial engineering, or any other related field.

Experience

At least 5 to 7 years of relevant experience

#LI-JG1