Retail Sales Executive

Job Title

Retail Sales Executive

Job Scope

The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets.#LI-DC1

Main Duties and Responsibilities

• Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs
• Establish solid relationships with customers, cross/upsell and deliver excellent product awareness
• Ensure the shop is kept clean and tidy at all times
• Maintain an awareness of all products, promotions, advertisements and new releases
• Ensure proper display and visual merchandising standards according to communicated guidelines at all times
• Assist in processing and replenishing merchandise and participate in the receipt of stocks
• Recognize security risks and thefts and handle situations as fast and professionally as possible
• Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention
• Complete necessary trainings, enroll to training portals and maintain the latest certificates
• Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards.

What will you bring

A warm smile along with the pleasure of communicating with customers;

Excellent interpersonal skills; 

Passion for last generation technology, computer skills;

Driven by continuous self-improvement and the effective application of acquired experience;

Strong analytical and synthesis skills, with the ability to quickly identify solutions to client needs;

Coherent thinking and strong organizational skills;

Team spirit, initiative, enthusiasm and a positive attitude.

Education and experience: 

High School Diploma or a Bachelor’s/Technical degree.

Previous experience in sales - nice to have

Good command of English language - nice to have 

Why work with us

• You become part of iSTYLE, the first Apple Premium Partner in Romania.
• Because you have the opportunity to specialize in the latest Apple technology.
• Because we have a community where you feel like family.
• You’ll find a warm, welcoming environment ready to support you in achieving high performance.

What we offer

• Fixed base salary
• Guaranteed monthly sales commission based on both individual and store performance.
• Continuous training on the latest Apple technology.
• Meal vouchers worth 30 RON/day.
• Discounts on products within our own network.
• Flexible schedule that lets you balance work and university studies.
• A pleasant, safe, and stable workplace with a friendly, well glued team where you’ll feel welcomed.#LI-DC1