Senior Business Solution Consultant

Job Title

Senior Consultant - Business Solution

Job Scope

The Lead Consultant - Business Solution is accountable for providing consultancy to customers while translating their requirements into workable solutions. S/He manages on-site trainings, follows up on tickets and recommends enhancements and new features on a regular basis while overlooking

Main Duties and Responsibilities

• Prepare and deliver demonstrations/presentations in support of new requirements
• Responsible for analysis, advisory services, specification and complex problem solving within the solution area
• Provide guidance to the businesses on the appropriate use of the Solution
• Participate in business solution workshops and share configuration and integration expertise
• Create detailed design, architecture and process artifacts and implement the deployment plan
• Lead and drive the preparation, conception, realization and Go Live of customer implementation projects
• Demonstrate the ability to plan, run and manage blueprint workshops/meetings with internal and external clients
• Define the scope of a project/opportunity while estimating efforts and project timelines
• Analyze business processes including root cause analysis and technical performance optimization
• Work closely with the offshore team to manage/ monitor their priorities and deliverables
• Lead and drive implementation activities of data migration and training
• Work closely with clients to capture the integration requirements and define integration strategies and roadmaps accordingly
• Maintain responsibility for and help ensure that the service and process components are seamlessly integrated to other areas
• Follow up on tickets with the customer and Vendor
• Provide project updates to Business Solution team and management
• Communicate project deliverables with the customers and Project Manager on regular basis
• Proactively recommend new features and improvements to optimize and grow the use of the application
• Lead and deliver on-site user training
• Perform any other job-related duties as assigned

Position Requirements

Education

Bachelor’s degree in Business Administration, Computer Science, Engineering or Information Systems

Experience

At least 3 to 5 years of relevant experience