Retail Sales Executive

Job Title

Retail Sales Executive

Job Scope

The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets.

Main Duties and Responsibilities

• Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs
• Establish solid relationships with customers, cross/upsell and deliver excellent product awareness
• Ensure the shop is kept clean and tidy at all times
• Maintain an awareness of all products, promotions, advertisements and new releases
• Ensure proper display and visual merchandising standards according to communicated guidelines at all times
• Assist in processing and replenishing merchandise and participate in the receipt of stocks
• Recognize security risks and thefts and handle situations as fast and professionally as possible
• Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention
• Complete necessary trainings, enroll to training portals and maintain the latest certificates
• Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards.

What will you bring

A warm smile along with the pleasure of communicating with customers;

Excellent interpersonal skills; 

Passion for last generation technology, computer skills;

Driven by continuous self-improvement and the effective application of acquired experience;

Strong analytical and synthesis skills, with the ability to quickly identify solutions to client needs;

Coherent thinking and strong organizational skills;

Team spirit, initiative, enthusiasm and a positive attitude.

Education and experience: 

High School Diploma or a Bachelor’s/Technical degree.

Previous experience in sales - nice to have

Good command of English language - nice to have 

Why work with us

You become part of iSTYLE, the first Apple Premium Partner in Romania.

Because you have the opportunity to specialize in the latest Apple technology.

Because we have a community where you feel like family.

You’ll find a warm, welcoming environment ready to support you in achieving high performance.

What we offer

• Fixed base salary
• Guaranteed monthly sales commission based on both individual and store performance.
• Continuous training on the latest Apple technology.
• Meal vouchers worth 30 RON/day.
• Discounts on products within our own network.
• Flexible schedule that lets you balance work and university studies.
• A pleasant, safe, and stable workplace with a friendly, well glued team where you’ll feel welcomed.#LI-DC1