Technical Consultant

Job Title

Technical Consultant

Job Scope

Technical Consultant plays a crucial role in ensuring that HPE hardware and software solutions are reliable, efficient and fulfil intended operational requirements.

Main Duties and Responsibilities

The role encompasses a variety of responsibilities, including:

• Installation, configuration and maintenance of HPE portfolio:
  • HPE Server solutions (Proliant, Synergy, Simplivity)
  • HPE Storage and backup solutions (3PAR, MSA, Primera, Nimble, Alletra, Store Once, Tape Library)
  • HPE/Aruba Networking solutions
• Installation and administration of operating systems and monitoring solutions (Linux, Windows, VMware, HPE VME, One View, Ops Ramp)
• Responsible for managing onsite services delivery and resolution of hardware and software related incidents, respecting strict contractual deadlines agreed with customers
• Resolving routine incidents independently and working with team members to resolve more complex incidents
• Working with sales/pre-sales teams and applying technical knowledge and business understanding to create solutions for complex customer needs within area of technical responsibility
• Building relationships with technical teams in assigned accounts

Position Requirements

• Strong analytical skills and ability to solve complex technical problems
• Understanding of basic concepts of hardware architecture, operating systems and system integration techniques
• Valid B driving license and based in Serbia.

Education

Bachelor’s degree in Management Information System or any other related field

Experience

At least 3 years of relevant experience.

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