Technical Consultant
Belgrade, RS
Job Title
Technical Consultant
Job Scope
Technical Consultant plays a crucial role in ensuring that HPE hardware and software solutions are reliable, efficient and fulfil intended operational requirements.
Main Duties and Responsibilities
The role encompasses a variety of responsibilities, including:
- Installation, configuration and maintenance of HPE portfolio:
- HPE Server solutions (Proliant, Synergy, Simplivity)
- HPE Storage and backup solutions (3PAR, MSA, Primera, Nimble, Alletra, Store Once, Tape Library)
- HPE/Aruba Networking solutions
- Installation and administration of operating systems and monitoring solutions (Linux, Windows, VMware, HPE VME, One View, Ops Ramp)
- Responsible for managing onsite services delivery and resolution of hardware and software related incidents, respecting strict contractual deadlines agreed with customers
- Resolving routine incidents independently and working with team members to resolve more complex incidents
- Working with sales/pre-sales teams and applying technical knowledge and business understanding to create solutions for complex customer needs within area of technical responsibility
- Building relationships with technical teams in assigned accounts
Position Requirements
- Strong analytical skills and ability to solve complex technical problems
- Understanding of basic concepts of hardware architecture, operating systems and system integration techniques
- Valid B driving license and based in Serbia.
Education
Bachelor’s degree in Management Information System or any other related field
Experience
At least 3 years of relevant experience.
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