Sales Engineer

Job Title

Sales Engineer

Job Scope

The Sales Engineer is responsible for supporting sales opportunities through technical discovery, solution design, demonstrations, and Proof of Concepts (POCs), with a strong focus on VMware technologies. The role acts as a trusted technical advisor during the presales phase while ensuring smooth handover and customer satisfaction post-sale. The position works closely with sales, professional services, and support teams to address customer needs, drive adoption, and maximize ROI.

Main Duties and Responsibilities

• Drive presales activities by delivering technical presentations, demonstrations, and Proof of Concepts (POCs) focused on VMware solutions (e.g., VMware Cloud Foundation, vSphere, NSX, vSAN, etc.);
• Participate in customer-facing technical meetings, presales cadence calls, and solution workshops throughout the sales cycle;
• Collaborate closely with sales teams to qualify opportunities, understand customer requirements, and propose appropriate VMware-based architectures and solutions;
• Act as the primary technical point of contact during the presales phase, ensuring alignment between customer expectations and proposed solutions;
• Support post-sale activities by assisting with solution handover, deployment guidance, and addressing technical challenges when needed;
• Deliver customer training sessions and contribute to technical documentation to support solution adoption and ROI;
• Serve as a trusted technical advisor to customers and partners, maintaining strong relationships to support renewals and long-term engagement;
• Provide technical enablement and mentoring to internal teams and channel partners on VMware solutions;
• Monitor customer adoption and recommend enhancements, upgrades, or optimizations to improve outcomes and satisfaction;
• Work closely with product management, marketing, professional services, and support teams to close opportunities and resolve technical issues;
• Prepare and maintain accurate presales and post-sales technical documentation;
• Identify opportunities for upselling and cross-selling VMware solutions and related services.

Position Requirements

• Strong VMware presales experience is mandatory;
• Based in the Levant region or willing to be based in the Levant (preferred);
• Fluent in French (spoken and written) – mandatory;
• Strong communication, presentation, and customer-facing skills;
• Ability to work cross-functionally with sales, technical, and partner teams.

Education

Bachelor’s degree in Computer Engineering, Computer Science or any other related field.

Experience

• Minimum of 3 years of experience in a Presales / Sales Engineering role, preferably with VMware technologies;
• Hands-on experience with virtualization, cloud, networking, or data center solutions is highly preferred.

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