Lead Specialist - Credit

Job Title

Lead Specialist - Credit

Job Scope

The Lead specialist - Credit is accountable for applying the company's credit and collection policies and practices while implementing internal control systems. S/He analyses customer requests for credit, minimizes the company's credit risk and maintains the highest level of customer service while coordinating with other departments in resolving issues. 

Main Duties and Responsibilities

- Assist in managing the company's financial wellbeing by ensuring compliance, effective risk management and accurate financial reporting;

- Define and evaluate the credit limits for all customers based on their audited financial statements, asset values, and assessments of new and existing customers;

- Comply with the reporting timelines and adverse information notification to the insurance company;

- Anticipate outstanding receivables based on sales forecasts, payment terms, backlog, and input from the sales team;

- Reconcile accounts receivable, resolve discrepancies, and achieve periodic cash collection targets;

- Coordinate with internal departments to resolve unpaid debts and oversee legal actions and related settlements when required;

- Approve the credit line for customer accounts within the approved insurance limit;

- Manage and streamline LC transactions and ensure the compliance of LC/BG T&C and timely closure of LC/BG payments from banks with minimized financial costs and eliminated risks;

- Build strong relationships with customers through regular visits, account management, and collection of financial information for credit reviews;

- Ensure the timely processing and follow up of outstanding invoices;

- Respond promptly to audit requests (internal audit, bank audit, etc.);

- Ensure the receipt of customer balance confirmations on a bi-annual basis;

- Prepare periodic MIS and data management reports to the Direct Manager.

Position Requirements

Education

Bachelor’s degree in Finance, Accounting or any other related field

Experience

8+ years of progressive experience in Credit Management, Credit & Collections, or Accounts Receivable.
Proven experience managing regional/multi-country credit and collections operations within a multinational or complex business environment.
Strong hands-on experience in credit risk assessment, credit limits, payment terms, and customer exposure management.
Demonstrated experience setting, reviewing, negotiating, and standardizing credit terms and commercial conditions, in partnership with Sales and Finance.
Proven ability to influence commercial decisions, challenge credit exposure, and implement regional credit policies and governance.

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