Business Development Manager

Job Title

Business Development Manager

Job Scope

The Business Development Manager is accountable for researching and identifying new opportunities to grow, develop business and propose new potential deals while leading on projects from introduction to implementation. S/He studies financial impacts, reviews the organization positioning, analyzes market trends and forges strong relationships with internal and external stakeholders.

Main Duties and Responsibilities

1. Identify, develop, and secure new business opportunities within the hospitality sector, across Jordan, the Levant region, and GCC markets, including hotels, hotel chains, resorts, restaurants, cafés, catering companies, and entertainment venues.

2. Drive sales growth for the Hospitality Business Unit by promoting hospitality technology solutions, including Property Management Systems (PMS), Point of Sale (POS), inventory and procurement solutions, guest experience platforms, mobility solutions, and hospitality infrastructure services.
3. Build and maintain strong relationships with hotel owners, general managers, F&B directors, IT managers, corporate hospitality groups, and other key decision-makers across Jordan, the Levant region, and GCC markets.
4. Develop and execute strategic account plans to increase market penetration and expand JDS's presence within the hospitality sector.
5. Identify opportunities to cross-sell JDS solutions across other business units, including cloud services, cybersecurity, networking, data center solutions, managed services, ERP, and AI and digital transformation initiatives.
6. Conduct market research and competitor analysis to identify emerging hospitality trends, customer needs, and new revenue opportunities.
7. Prepare and deliver compelling customer presentations, business proposals, and solution demonstrations tailored to hospitality clients.
8. Manage the complete sales cycle from lead generation to opportunity qualification, proposal submission, negotiation, contract closure, and account growth.
9. Collaborate with pre-sales, technical, and project delivery teams to design comprehensive solutions that address customer business objectives.
10. Establish strategic partnerships with hospitality technology vendors, consultants, operators, and industry associations to strengthen market positioning.
11. Maintain an accurate sales pipeline, forecasts, and business development reports, ensuring achievement of annual sales targets and profitability objectives.
12. Participate in industry events, exhibitions, hospitality conferences, and networking activities to generate leads and enhance brand visibility.
13. Monitor customer satisfaction and ensure successful post-sales engagement, identifying opportunities for additional business and long-term partnerships.
14. Stay updated on hospitality technology innovations, operational best practices, and digital transformation trends impacting hotels and F&B operations.

Preferred Qualifications

• Bachelor's degree in business administration, Hospitality Management, Information Technology, or a related field.
• Strong experience within the hospitality industry, hospitality technology, hotel operations, or F&B solutions.
• Proven track record of achieving sales targets and developing strategic customer relationships.
• Excellent presentation, negotiation, and communication skills.
• Ability to engage with C-level executives and hotel management teams.
• Familiarity with hospitality solutions such as Oracle Hospitality, PMS, POS, ERP, CRM, cloud, and IT infrastructure solutions is highly desirable.

Education

Bachelor’s degree in Business Administration or any other related field.

Experience

5-10 years of experience in business development, sales, or account management.

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