Account Manager

Job Scope

The Account Manager is accountable for the promotion of HPE services and solutions through a well-defined strategy and sound partnerships with existing/potential customers. S/He works towards optimizing sales volumes and champions marketing programs and activities in line with the direct manager.

Main Duties and Responsibilities

• Define and implement the strategy and roadmap of the assigned account(s) in alignment with the management team;
• Execute and supervise the sales life cycle from quotation to collection;
• Develop and maintain market relationships to expand sales in the assigned territory; 
• Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities;
• Specify market requirements for current and future products/services by conducting market research supported by on-going field visits;
• Execute and supervise the entire sales cycle from quotation to collection;
• Generate sales for the entire product/service line in terms of long-term revenue and profitability;
• Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly;
• Develop and deliver accurate sales forecasts and market development reports in line with business objectives;  
• Ensure the CRM system is up to date with opportunity details, account information and contact details;
• Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary;
• Promote the company and its services within the region.

Education

Bachelor’s degree in Business Administration, Sales or any other related field.

Experience

At least 5 years of relevant experience

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